Privacy Policy

Privacy Policy

This Privacy Policy explains how Award Expert processes personal data in connection with the website awardexpertfountain.forum and related real estate transaction processing activities. It describes the categories of data we collect, the purposes of processing, sharing practices, cookie use, and the rights available to users under applicable law.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Depending on the circumstances, users may have rights to access their data, request correction, ask for deletion, object to certain processing, or request restriction of processing. Where processing is based on legitimate interests, users may object on grounds relating to their particular situation. Some requests may be limited where we must retain information for legal, contractual, or security reasons.

Available rights may differ depending on the legal basis for processing and local law.
Requests

Submitting Requests

To exercise a privacy right, users should provide enough information for us to identify the relevant data and confirm the request. We may ask for additional details to verify identity or clarify the scope of the request. If a request is refused in whole or in part, we will explain the reason where required by law.

Requests are handled after reasonable verification and within applicable legal time limits.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including to complete transactions, maintain business records, resolve disputes, meet legal obligations, and support security and audit needs. When data is no longer required, we delete it, anonymize it, or otherwise handle it in a manner consistent with applicable law.

Retention is based on operational need, legal duty, and recordkeeping requirements.
Policy Updates

Changes to This Policy

The updated version will apply from the date it is posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate notice methods.

We may revise this policy when our practices, services, or legal obligations change.
Privacy Office

Contact Information

Privacy email
Telephone
+421 918 545 402
Mailing address
Dohnányho 16, 821 08 Bratislava
Privacy contact
01 · Purpose

Purposes of Processing

We use personal data to operate the website, respond to inquiries, manage user relationships, process transaction-related requests, maintain records, improve service performance, detect and prevent fraud or misuse, meet legal and compliance obligations, and communicate about matters connected with the services provided.

Processing is tied to the operation of the site and the handling of real estate-related requests.
02 · Sharing

Service Providers and Transaction Partners

We may share personal data with service providers that support hosting, security, analytics, communications, document handling, and transaction administration. In a real estate context, data may also be shared with counterparties, advisers, or other participants involved in the processing of a request or transaction, subject to confidentiality and purpose limitations.

Recipients are limited to parties that need the information for a defined business purpose.
GDPR
EU framework

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for the relevant purpose and apply appropriate safeguards to the data we handle.

Because the website is intended for users in the European Economic Area, GDPR rules apply where we determine the purposes and means of processing personal data.

This section summarizes GDPR-related information for EEA users.
GDPR Rights

GDPR Rights

EEA users may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data in a portable form where applicable. If processing is based on consent, consent may be withdrawn without affecting prior processing. Users may also lodge a complaint with the competent supervisory authority.

GDPR rights are available subject to legal conditions and verification of identity.
Data category

Personal Data We Collect

We may process identification details, contact information, property and transaction information, account or inquiry content, payment-related records where applicable, technical data such as device and log information, and other information submitted through forms or communications. In a real estate transaction context, this may include data needed to review requests, prepare documents, coordinate parties, and maintain records.

The categories collected depend on how the site is used and which services are requested.
Collection source

Sources of Data

We collect personal data when users submit forms, create or manage an account, communicate with us, or otherwise use the site. We may also receive information from counterparties, service providers, public records, and technical systems that support the operation and security of the website and related processing activities.

Information may come directly from users, from transaction participants, or from system activity.
Cookie usage

Cookies and Similar Technologies

We may use essential cookies to support basic site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent. Similar technologies may also be used for security, performance, and service improvement purposes.

Cookie use is limited to common operational and analytical categories.
User control

Cookie Controls

We use standard cookie controls to manage non-essential cookies where required. Users may block or delete cookies through browser settings, but some site functions may not work as intended if certain cookies are disabled. Where a consent tool is provided, users may update their choices through that tool.

Cookie preferences can usually be adjusted in the browser or device settings.